Complimentary shipping on eligible ordersPremium fashion jewellery · quality checkedDesigned in Neemuch · shipped across India
Legal
Returns & Exchanges
Last updated: July 2026
Saveriya Jewellers operates as a proprietorship firm. We follow a transparent, customer-first return framework aligned with fashion jewellery ecommerce standards.
Eligibility Window
- Ready-to-ship items may be returned or exchanged within 14 days from confirmed delivery date.
- Items must be unused, unaltered, and returned with original packaging, tags, and invoice copy.
Non-Returnable Categories
- Made-to-order, engraved, customized, personalized, and pierced/hygiene-sensitive products (such as nose pins once opened) are non-returnable unless defective or incorrectly fulfilled.
- Products damaged due to misuse, accidental impact, water/chemical exposure, or unauthorized repairs are not eligible for return.
Refunds & Timelines
- Refunds are initiated after quality inspection and processed to the original payment method.
- Bank settlement timelines vary by issuer, typically 5 to 10 business days after approval.
Reverse Logistics
- Pickup support is provided for serviceable pin codes; otherwise customers may be guided to ship via approved carriers.
- Identity and order ownership verification may be required before pickup approval.
Damaged Or Wrong Item
- If a parcel arrives damaged, tampered, or mismatched, notify us within 48 hours with package photos and unboxing proof.